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If your nonprofit is unsure what questions to ask, during the interview process, here are 7 questions that you may want to consider. Have you used a recruitment database before? It is key to understand if prospects, for the role of volunteer coordinator, have prior experience recruiting, engaging, and managing volunteers. How important this question is, for the short-term, depends on the process your organization currently uses to store volunteer data, run reports, and promote opportunities. Your organization may want to make strategic changes in the future, so now is the time to consider the long-term value of a potential new hires experience. How would you motivate volunteers to continue to give? Motivating volunteers is important to the success of your organization's retention efforts. Asking volunteer coordinator prospects for information on how they would motivate volunteers will give your team an idea of how important motivation is to them and provide insights into how they would achieve this challenge.
Interview Questions for Volunteer Coordinators: 1. Have you used a recruitment database to recruit volunteers? Look for candidates who have experience in the use of databases and recruitment. Also, note candidates who do not have experience but demonstrate working knowledge of databases and recruitment. 2. How would you organize on-the-job training for a volunteer lacking a certain skill? Demonstrates organizational skills. 3. How would you motivate or reward people who work for no pay? Look for candidates who demonstrate interpersonal skills and creative thinking. Candidates should demonstrate a knowledge of volunteering motivations and ideals. 4. What would you look for in prospective volunteers? Volunteer Coordinators are responsible for recruiting new volunteers, so should demonstrate volunteering and recruitment experience, as well as an understanding of the necessary skills that would suit the organization. 5. How would you handle a volunteer who is underperforming and shows a lack of motivation?